All returns and exchanges are handled on a case-by-case basis. For more information, please refer to our policy guidelines below.
We will gladly refund or exchange unworn moccasins in it's original packaging within 30 days of purchase date. If you would like to schedule a return, please email us at firstname.lastname@example.org to arrange return. Your refund will be issued in the original payment method. We are only able to accept returns or exchanges on items purchased directly through Faux Moccs.
All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. Thank you so much for your purchase!